Every property we service in Krakow and Katowice gets QR codes — in stairwells, office kitchens, bathrooms, meeting rooms. Your employee or a resident scans the code and reports an issue in about 30 seconds; the report lands on the coordinator's dashboard instantly, with exact location, description and an optional photo. The coordinator responds within 15 minutes during business hours. Standard issues are fixed by the next scheduled service at the latest; urgent ones (flooding, broken glass) get a same-day crew. Office contracts additionally carry a 4-hour response SLA.
Updated: Updated: July 2026
During onboarding (day 5–7 from first contact) we place QR codes at key points of the property: stairwell entrances, kitchens, bathrooms, meeting rooms. In multi-tenant office buildings, every serviced room gets its own code.
Anyone at the property scans the code with a phone camera, types a short description and can attach a photo. The location (building, floor, room) is attached automatically — the code is tied to a specific spot.
The coordinator responds within 15 minutes during business hours. Standard issues are resolved by the next scheduled service at the latest; urgent cases — flooding, broken glass — are handled by a same-day crew. Office contracts carry a contractual 4-hour response SLA.
Our staff also scan the code after each service, logging entry and exit times — and every month you receive a PDF report closing the loop.
A PDF document you receive every month, without having to ask. It includes:
Property managers get a board-ready document; portfolios of 5–30 buildings get one consolidated report and one invoice. The system is included in every contract — our standard, no surcharges.
Free site audit within 48 hours. Response to your inquiry within 15 minutes during business hours. Quality control included in every contract.
