Reefa
References · Katowice

What can really be said about a cleaning company after three years.

An opinion after one week is cheap. An opinion after three years is data. Below are three detailed stories from clients who've been with us since 2020, 2022 and 2023 — different industries, different challenges, one shared conclusion.

53
active properties
Krakow + Katowice
14,600 m²
total area
served daily
6
years of experience
since 2020
96%
client retention
>1 year cooperation
Three stories

Challenge. Solution. Result.

Three clients, three industries, three different challenges — but a shared working model. Each can be verified directly — we share contact details on request.

Case #01

Diamed Medical Center

Private clinic
Client since
2022
Area
500 m²
Challenge

Sanitary audit for a medical facility with strict waste segregation, disinfection of treatment rooms after every patient, and discretion regarding medical data.

Solution

A permanent three-person team trained in GDPR + medical sanitary procedures. Cleaning after consultation hours (after 7 PM). Certified Clinex disinfectants.

Result
sanitary audits passed100%
staff turnover since 20220
current cooperation4 years

„Fourth year — the same Anna cleans the clinic, the same coordinator knows our schedule, the invoice always looks the same."

— Daniel Łodyga, owner
Case #02

Origin (Class A office building)

Property management
Client since
2023
Area
850 m²
Challenge

Invisible service for a Class A building with premium tenants — banks, law firms, agencies. Cleaning cannot disrupt work; reports must meet commercial standards.

Solution

Cleaning 5:30–8:00 AM before the building opens. A dedicated coordinator delivers a monthly 12-point evaluation report. QR system for tenants with 30-minute escalation.

Result
average tenant rating9.6/10
response time< 30 min
cooperation without incident3 years

„Cleaning is done before offices open, reports arrive at 10 AM, zero disruption to tenants. Reefa understands Class A."

— Marcin J., Property Manager
Case #03

Otto Bock (prosthetics facility)

Medical specialty
Client since
2023
Area
300 m²
Challenge

A facility working with prostheses and disabled patients — special care around prosthetic equipment (€20–80k per unit) and specific communication with rehabilitation staff.

Solution

Sanitary procedure per client protocol, a dedicated team with extra training. QR-code system for the medical team for instant reporting.

Result
equipment incidents0
partnership3 years
QR reports resolved in 2024~120

„The QR-code system solved our reporting problem. They scan, the coordinator responds. No emails. For a medical facility, that's a huge operational shift."

— Agata Jasionek, facility specialist
Everything can be verified

Every client on this page is verifiable.

The quotes on this page were not made up; every client agreed to share contact details on request from a prospective new client. If you're considering Reefa — you can call Daniel Łodyga at Diamed or Marcin at Origin directly. We'll connect you gladly.

Request reference client contact
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Industry coverage

Eight industries, one team.

Industry specialization is a myth. Sanitary procedures for a clinic differ from those for a school — but the working model (permanent staff, coordinator, audits) is the same. That's why we serve eight different market segments with one operational standard.

Medical facilities

8
active clients

Class A & B office buildings

12
active clients

Education

9
active clients

Housing communities

14
active clients

Corporate offices

18
active clients

Gyms & fitness

5
active clients

Parking garages

4
active clients

Post-renovation

24/yr
avg. yearly
What changes over time

A relationship that matures.

The first six months are about tuning. Year one — standard. Year two — optimization. Year three — partnership. That's the inside view of how the client relationship evolves.

01
Year one

Standard becomes the default

  • Client stops checking daily whether the office is clean
  • Property staff get to know the coordinator personally
  • First quality audit confirms expectations are met
02
Year two

Real optimization begins

  • Schedule adjustments by property seasonality (e.g. school holidays)
  • Staff who know the property notice things outsiders miss
  • Invoices stop needing verification — always the same
03
Year three and beyond

Reefa becomes part of operations

  • Client recommends Reefa to their network (source of 30% of new contracts)
  • Coordinator participates in planning property changes
  • QR-code system evolves with client needs
You could be next

Start with a site visit — the rest follows.

You don't have to choose between "an internet review" and your own judgment. Contact us and we'll ask one of our long-term clients — those whose stories you read above — to talk to you directly.

How the first contact works
  1. 1You send an inquiry or call
  2. 2We call back within 15 minutes, schedule the site visit
  3. 3We come within 24–48 hours — no commitment
  4. 4You get an individual quote within 48 hours of the visit
  5. 5If you want to verify — we connect you with a current client