Reefa
References · Katowice

What can really be said about a cleaning company after three years.

An opinion after one week is cheap. An opinion after years is data. Below are two detailed stories from clients who've been with us since 2023 and 2024 — different industries, different challenges, one shared conclusion.

53
active properties
Krakow + Katowice
14,600 m²
total area
served daily
6
years of experience
since 2020
500K
liability cover (PLN)
every visit covered
Client stories

Challenge. Solution. Result.

Two clients, two industries, two different challenges — but a shared working model. Each can be verified directly — we share contact details on request.

Case #01

Diamed Medical Center

Private clinic
Client since
2024
Area
500 m²
Challenge

Sanitary audit for a medical facility with strict waste segregation, disinfection of treatment rooms after every patient, and discretion regarding medical data.

Solution

A permanent three-person team trained in GDPR + medical sanitary procedures. Cleaning after consultation hours (after 7 PM). Certified Clinex disinfectants.

Result
people on the permanent site team3
staff turnover since 20240
uninterrupted cooperationsince 2024

„The same Anna cleans the clinic, the same coordinator knows our schedule, the invoice always looks the same."

— Daniel Łodyga, owner
Case #02

Otto Bock (prosthetics facility)

Medical specialty
Client since
2023
Area
300 m²
Challenge

A facility working with prostheses and disabled patients — special care around prosthetic equipment (€20–80k per unit) and specific communication with rehabilitation staff.

Solution

Sanitary procedure per client protocol, a dedicated team with extra training. QR-code system for the medical team for instant reporting.

Result
equipment incidents0
partnership3 years
QR reports resolved in 2024~120

„The QR-code system solved our reporting problem. They scan, the coordinator responds. No emails. For a medical facility, that's a huge operational shift."

— Agata Jasionek, facility specialist
Everything can be verified

Every client on this page is verifiable.

Every client on this page agreed to share contact details on request from a prospective new client. If you're considering Reefa — you can call Daniel Łodyga at Diamed directly. We'll connect you gladly.

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Industry coverage

Eight industries, one team.

Industry specialization is a myth. Sanitary procedures for a clinic differ from those for a school — but the working model (permanent staff, coordinator, audits) is the same. That's why we serve eight different market segments with one operational standard — 50+ properties in total across Krakow and Katowice.

Medical facilities

Class A & B office buildings

Education

Housing communities

Corporate offices

Gyms & fitness

Parking garages

Post-renovation

What changes over time

A relationship that matures.

The first six months are about tuning. Year one — standard. Year two — optimization. Year three — partnership. That's the inside view of how the client relationship evolves.

01
Year one

Standard becomes the default

  • Client stops checking daily whether the office is clean
  • Property staff get to know the coordinator personally
  • First quality audit confirms expectations are met
02
Year two

Real optimization begins

  • Schedule adjustments by property seasonality (e.g. school holidays)
  • Staff who know the property notice things outsiders miss
  • Invoices stop needing verification — always the same
03
Year three and beyond

Reefa becomes part of operations

  • Client recommends Reefa to their network (source of 30% of new contracts)
  • Coordinator participates in planning property changes
  • QR-code system evolves with client needs
You could be next

Start with a site visit — the rest follows.

You don't have to choose between "an internet review" and your own judgment. Contact us and we'll ask one of our long-term clients — those whose stories you read above — to talk to you directly.

How the first contact works
  1. 1You send an inquiry or call
  2. 2We call back within 15 minutes, schedule the site visit
  3. 3We come within 24–48 hours — no commitment
  4. 4You get an individual quote within 48 hours of the visit
  5. 5If you want to verify — we connect you with a current client