For property managers

Cleaning that stops resident complaints.

A property manager needs two things from a cleaning company: no resident complaints and no invoice surprises. Reefa serves housing communities and property managers with permanent staff, monthly reports, and a QR-code system.

Challenges

What property managers face

Resident complaints

A dirty stairwell is a topic at every community meeting. The manager gets emails, calls, and hallway remarks.

Cleaning staff turnover

New person every month who doesn't know the building, has no keys, doesn't know where the water meter is.

No control or reporting

The manager doesn't know if cleaning happened Tuesday or Wednesday — or at all. No evidence for the community board.

Outdoor areas and seasonality

Winter means snow removal, autumn means leaves, spring means post-winter facade washing. One company for everything is rare.

How Reefa solves this

Our model for managers

QR codes on every stairwell

Resident scans the code, types a note, coordinator gets a report with location. No emails to the board meeting — problem solved same day.

Monthly reports for the board

Every month the manager gets a report: visits, work performed, QR reports resolved. Ready for the community meeting.

Permanent staff with keys

Same person cleans your building for months. Has keys, knows the layout, knows where the water meter is. Zero monthly onboarding.

Seasonality in one contract

Stairwells, corridors, basements, garages, green areas, snow removal — all in one contract with one coordinator.

Zarządca wspólnot, Kraków

12 budynków · 480 mieszkań · klatki + tereny zewnętrzne

Before Reefa I got 5–10 complaints monthly about stairwell cleanliness. For a year now — zero. QR codes changed the game: resident reports, coordinator responds, I get the report. At community meetings, cleaning simply disappeared from the agenda."
Krzysztof P.
Property Manager
FAQ

For Property Managers

Yes — QR codes, installation, and coordinator report handling are our standard, no surcharge.
Free quote

Free quote for your portfolio

Average response 15 min. Site audit in 48 hours. QR codes and monthly reports from day one.

96%
retention
15 min
response
5–7
days to start

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